Process Excellence Suite
Achieve process excellence through continuous improvement

Business processes are the backbone of every enterprise. Well designed, optimized business process result in efficient delivery of goods and services, minimized costs, higher profits for the enterprise and better value for the customer.
NxtWorx’s Process Excellence Suite is a comprehensive suite of tools to capture and analyze business processes. It provides an in-depth understanding of the business process with information on process actors (human and non-human), data exchange and process steps. This understanding helps improve the efficiency and effectiveness of its operations and highlights process risks.
The Process Excellence Suite accelerates continuous process improvement with the following –
- Document implicit knowledge, process steps (manual and system-based) in real-time with zero interruptions to work being done.
- Analyze actions, documents, and data involved in the business-critical processes.
- Identify bottlenecks to eliminate waste, delays etc and deliver superior services to the end customer.
- Determine opportunities for process improvements and optimal business transformation.

BUSINESS VALUE
- Reduce turn-around time and costs when implementing transformation initiatives.
- Automation can result in employee hours being spent on innovation rather than being used up in routine internal tasks.
- It can address issues such as customer service problems and improper enforcement of governance processes.

SOLUTIONS
Business Process Outsourcing and Call Centers

Standardization of Best Practices

Maximize Performance and Capacity
Business Operation Teams & Transformation CoE’s

Improved Performance
Discover-Nxt
Turbo-Charge your Business Transformation Strategy with Nxt-4Sight - The Business Process Intelligence Platform, powered by Discover-Nxt.

Discover-Nxt is a Cloud-based solution that accurately captures and enriches real-time process data. It automatically discovers your business processes using an in-built Process Discovery Engine.
Automated Process Discovery, ensures extensive capture of process data, with minimal disruption to your teams day-to-day activities. Process metrics, flows, SOP’s and other process related documents are updated into the centralized process repository.
In-built Knowledge Management, Analytical Reporting and Dashboard features provide you with deep insights about your business processes. This helps you to make the best decisions when executing your Business Transformation Strategy. You will reduce risk, cost and get your transformation projects off the ground faster.
Discover-Nxt is an Automated Process Discovery tool that
- Automatically captures Business Processes at the source.
- Analyzes digital footprints of users to discover the tasks they perform.
- Discover Business Processes and their variations.
- Perform all its task in the background with no impact to day-to-day work.

BUSINESS VALUE
- Low-Cost and Low-Effort Process Discovery
- Builds the foundation of a centralized Business Process Repository to provide Process Intelligence
- Enhances the effectiveness of your Business Transformation Strategy
- Enables a culture Continuous Process Improvement, Process Knowledge

SOLUTIONS
Business Process Outsourcing & Call Center

Knowledge Management

Transition Planning and Execution

Process Documentation
RPA & Intelligent Automation

Process Analysis

Automation Assessment
Process Training

Digitize Process Assets

Process Documentation

Assessment & Certification
Nxt-ProMentor
Boost your team's productivity with always available insights using Nxt-ProMentor - The Business Process Knowledge Platform

Well-trained teams trigger improved productivity, fewer errors and better throughput. Outdated or text-based business process manuals and product documentation inhibit effective learning. They hinder companies’ operations, growth, and transformation initiatives.
Nxt-ProMentor is a Cloud-based solution that imparts learning and understanding of business processes. You can digitize and store your process assets in the centralized process repository. This allows your teams to have easy access whenever needed.
Additionally, Nxt-ProMentor’s Knowledge Certification feature will help manage process understanding within your team.
The Nxt-ProMentor platform
- Automatically capture business processes at source.
- Facilitates the creation of Integrated videos, audio, and images.
- Documents detailed activity flows, process variations, and exceptions.
- Equips you with detailed process representations for implementing business transformation initiatives.

BUSINESS VALUE
- More than 50% reduction of time and effort in business transition projects.
- Reduction of risk during Business Process transitions.
- Effective training leading to better understanding and operations.
- Enhanced process & product knowledge.

SOLUTIONS
Business Process Outsourcing & Call Center

Knowledge Management

Business Transition

Process Documentation
RPA & Intelligent Automation

Process Mapping

RPA Readiness
Training

High Quality Training Material

Process Documentation
Nxt-RPAfit
See how you can automate faster and with confidence using NXT-RPAfit - The Process Automation Assessment Platform

Nxt-RPAfit is a Cloud-based Automation Assessment Platform. It assesses your readiness to automate business processes. This includes calculation of the automation feasibility, cost, effort and ROI.
Nxt-RPAfit helps your Business Transformation team’s, identify the best options to improve processes. The insights provided, helps your team, optimize and re-design business process before automation. Nxt-RPAfit gives your teams, the ability to create a Business Case, detailing GO / NO-GO decisions. Our Nxt-4Sight – Business Process Intelligence platform delivers in-depth process intelligence. This intelligence helps get your transformation projects off-the-ground faster and reduce implementation time.
Nxt-RPAfit, helps your team with
- Accurate determination of viability and automation benefits.
- Flexible What-if analysis that will maximize better usage of your budget
- Extensive process documentation that helps plan and execute your automation projects.
- Artifacts to help automate your business processes faster with minimal risk.

BUSINESS VALUE
- Reduction of time, effort and cost in designing process automation by more than 75%
- Automated generation of artifacts that help build automation faster by at least 20%.
- Execute Robotic Process Automation projects with confidence, due to better process intelligence
- Reduce risk due to improved selection of processes
- Re-design and Optimize processes before automation to improve automation quality

SOLUTIONS
RPA & Intelligent Automation


Comprehensive Process Artifacts to accelerate automation

Maximize Impact of Automation
Use Cases

H-402, Acme Amay, Vishweshwar Nagar Road, Goregaon (E), Mumbai 400063
